Dubai Islamic Bank (DIB) has made a strategic decision by partnering with IBM Consulting to accelerate its data transformation journey. This collaboration aims to lay a solid foundation and establish a robust data roadmap that aligns with DIB’s vision of becoming the most progressive Islamic financial institution worldwide.
To ensure a successful transformation, IBM Consulting is implementing a design-led, data-driven approach for DIB. Leveraging the proven methodology of the IBM Garage, they will facilitate accelerated innovation and provide access to specialized skills and cutting-edge technologies. This approach will enable DIB to unlock multiple use cases while ensuring adherence to regulatory compliance.
One of the key focus areas of the partnership between IBM and DIB is the development of a customer journey analytics engine. This engine will serve as the underlying infrastructure for AI and Machine Learning models. By leveraging advanced analytics, DIB will gain valuable insights into customer behavior, preferences, and needs. This, in turn, will enable the bank to deliver personalized offers and enhance customer retention, ultimately leading to a superior banking experience.
Read this: Dubai Islamic Bank Launches ‘alt’: A Game Changer for Digital Banking Experience
The implementation of AI and Machine Learning models will also empower DIB to offer enhanced digital services across various channels. Customers will benefit from tailored recommendations, streamlined processes, and a seamless banking experience. By leveraging technology-driven solutions, DIB aims to stay ahead of the curve and meet the evolving needs of its customers in an increasingly digital world.
Noman Rasheed, Chief Information Officer at Dubai Islamic Bank, recognizes the significance of this partnership in driving their data transformation journey forward. He emphasizes the need to leverage industry-leading expertise and acknowledges IBM Consulting as an important strategic partner that has delivered valuable services over the years. Rasheed expresses pride in the achievements made thus far and looks forward to further collaboration, innovation, and business transformation with IBM Consulting.
Bishu Panigrahi, Managing Partner for Gulf, Levant, and Pakistan at IBM Consulting, highlights the longstanding relationship between IBM and DIB. Panigrahi emphasizes the delight of leading DIB’s data transformation journey, leveraging IBM Consulting’s deep expertise in banking, data, integration, and cloud transformation. The collaboration not only supports DIB’s ambition to be at the forefront of the Islamic finance industry but also enables the bank to respond effectively to market changes and evolving customer expectations.
The partnership between DIB and IBM Consulting represents a significant milestone for both organizations. It showcases the power of collaboration and the value that can be unlocked through data-driven transformations in the banking sector. As DIB continues on its journey to becoming a trailblazer in the Islamic finance industry, the expertise and capabilities of IBM Consulting will play a crucial role in driving innovation, agility, and customer-centricity for the bank.
Halal Restaurant Week in Milwaukee To Showcase Global Halal Cuisine
Leave a Reply
You must be logged in to post a comment.